In short: Mirai Go is Mirai’s line for small properties: independent hotels, rural cottages, guesthouses, holiday apartments, campsites and small chains. It includes a booking engine, a self-managed website, more than 200 integrations and plans tailored to your property.

If you’d like to see what each plan includes, you’ll find it on our features page. Here we want to tell you something different: why we exist and what we believe in.

What Mirai Go is (and how it relates to Mirai)

Mirai has been helping hotels and chains sell direct since 1996. Today it is the direct sales partner of thousands of properties around the world.

Mirai Go is its answer for small properties. It uses the same infrastructure (booking engine, metasearch connectivity and conversational intelligence) packaged for people who run almost everything on their own.

The same technology behind you, a different way of working: simpler, quicker to get up and running and adapted to your day-to-day.

Why we created Mirai Go

Small hotels face the same problem as large ones, but with fewer tools to solve it:

  • Dependence on OTAs. Every intermediated booking costs between 18% and 25% in commission, often for guests who already knew you.
  • No technical or marketing team to sustain direct sales.
  • Expensive or complex solutions for a business with only a few rooms.
  • Little time. The owner is receptionist, manager and salesperson all at once.

Mirai Go was born to close that gap: the technology of the big chains, adapted for those without a whole department behind them.

“ For years we’ve watched small hotels pay OTAs for guests who already knew them. Mirai Go exists to bring that booking back home, with the same technology the big chains use and without the hotelier having to become an expert in SEO, marketing and revenue management all at once.

— Carla Cesco, Director of Mirai Go.

Some principles that define us

1. Your website, without relying on anyone

If something needs a manual, we’ve got it wrong. Your guests book from their phone in 3 clicks. You change text, prices and images in minutes, without calling an IT person.

2. Our income grows when yours does

We work on commission: 3% or 5% per net stayed booking, depending on the plan, with a small minimum support fee that only applies if commissions don’t reach that amount. You’ll find the details in our plans.

It isn’t just a pricing model. It’s a statement of intent: if your direct sales don’t grow, neither do we.

3. AI built in, not bolted on

Sarai isn’t a chatbot added at the last minute. It’s natively integrated into the booking engine: it answers questions, quotes and closes bookings 24/7 in natural language. It’s available on Plan 3 (Website + Booking Engine + Sarai AI).

Instant replies are now part of the sale. A guest who doesn’t get an answer books somewhere else.

4. Supporting you, not selling and disappearing

Switching provider is daunting, especially if you’re worried about losing bookings in high season. That’s why we plan your launch with you through our Smart Onboarding (four one-hour sessions). After that, we’re still there, with a support centre, a 24/7 AI assistant on WhatsApp and the option to book video calls with our direct sales experts whenever you need help with your strategy.

What we’ve learnt in almost three decades

These are the lessons we remind ourselves of most often:

  • An OTA is a channel, not your strategy. Use it to get discovered; use your website to get booked. With Mirai Go, your official rate appears free of charge on Google Hotel Ads, thanks to Google’s free booking links, right where travellers compare.
  • A booking engine that doesn’t convert is just decoration. Every extra step on mobile is a lost booking. That’s why the process takes just 3 clicks and Mirai Rescue automatically recovers bookings left unfinished.
  • If your systems don’t talk to each other, you lose bookings. Your booking engine, PMS, channel manager and payment gateway need to be in sync. We connect with the ones you already use: check our integrations.

Who we work for

Independent hotels, rural cottages, guesthouses, holiday apartments, campsites and small chains of 2 to 5 properties. We’re based in Spain and growing in Latin America: Colombia, Peru, Chile and Mexico.

Where we’re heading

Travellers now search, compare and ask questions differently, increasingly through AI assistants. Our goal is for small properties to meet that change with their own direct channel up and running.

On this blog we’ll share practical guides, real figures and product news every month. You can read about how our new home came about in Mirai Go launches its new website.

Frequently asked questions

Is Mirai Go the same as Mirai?

No. Mirai Go is Mirai’s line for small properties. It shares the same technology, but has its own plans, pricing and support.

How much does Mirai Go cost?

A commission of 3% or 5% per net stayed booking, depending on the plan, with a small minimum support fee that only applies if commissions don’t reach that amount.

Is Sarai included in every plan?

Sarai is part of Plan 3 (Website + Booking Engine + Sarai AI), with a 33% discount on its monthly cost. It can be added to Plan 1 at the full monthly cost. Book a demo and tell us exactly what you need so we can offer you our best terms.

Does Mirai Go work outside Spain?

Yes. As well as Spain, we work with properties in more than 10 countries, including Portugal, France, Colombia, Peru, Chile and Mexico.

Get to know us live

Would you like to see how we work with a property like yours? Book a free demo and we’ll analyse your current direct channel.